Payment Policy

At Bookseedlings, we ensure that your checkout process is as secure and straightforward as finding a great book on our shelves. We are committed to protecting your financial information and providing a trustworthy payment environment. This page outlines our accepted payment methods and the robust security measures we have in place.

1. Our Secure Payment Environment

Your security is paramount. We have built a checkout experience with multiple layers of protection:

  • SSL Encrypted Connection: Our entire website, from browsing to checkout, operates over a secure, encrypted connection (SSL). This creates a private tunnel between your device and our servers, safeguarding all the data you share. You can verify this by the padlock icon in your browser’s address bar.

  • PCI Compliant Processors: We do not process or store your sensitive payment information on our own servers. Instead, we partner with industry leaders, Stripe and PayPal, who are certified PCI DSS Level 1 compliant—the highest level of security certification. Your credit card details are transmitted directly to their secure vaults.

  • Data Privacy Commitment: For your protection, Bookseedlings never sees your full credit card number or financial details. We only receive a secure token confirming that your payment has been approved.

2. Accepted Ways to Pay

We offer the following convenient and secure payment options at our digital checkout counter:

  • Credit & Debit Cards: We welcome all major cards, including Visa, Mastercard, American Express, and Discover. All card payments are securely handled by our trusted processor, Stripe.

  • PayPal: If you prefer, you can complete your purchase using your PayPal account. You will be securely redirected to the PayPal website to log in and confirm your payment.

3. The Transaction Journey

Here is a step-by-step look at what happens when you complete a purchase:

  1. Payment Authorization: When you place your order, your bank or payment provider places a temporary hold (an “authorization”) on the total amount of your purchase. This confirms that the funds are available.

  2. Order Confirmation: Immediately after your payment is successfully authorized, our system will send an Order Confirmation email to the address you provided. This email is your receipt and contains your order details.

  3. Payment Capture: The funds are only formally transferred from your account to ours (the “capture”) when your order is being prepared for shipment.

If you encounter any payment issues, we recommend first checking that all your card details are correct. If the problem persists, please contact your bank or card issuer for assistance.

4. Currency & Pricing

All prices on the Bookseedlings website are listed, and all transactions are processed, in U.S. Dollars (USD). The final amount charged to your account will include the price of the items and any applicable shipping fees and sales tax, as outlined in our Shipping Policy.

5. Need Assistance?

Should you have any questions regarding our payment process or a specific transaction, our customer support team is ready to help.

Company Name: Mercer Productions LLC

Company Number: B20250129183

Business Address: 416 S Spring St, Suite 405, Los Angeles, CA 90013, United States

Email: [email protected]

Phone: +1 (231) 380-0188

Contact Form: Click here

Hours of Operation: Our support team is available Monday–Friday, 8:00 AM–6:00 PM Pacific Time (PT).

Service Commitment: We strive to respond to all inquiries within one business day.