Basic Marketing Research: Customer Insights and Managerial Action 10th Edition

Brown/Suter/Churchill’s BASIC MARKETING RESEARCH, 10th Edition, balances a reader-friendly, accessible approach with an ideal level of coverage. Students learn how to convert marketplace data into actionable marketing information using the two dominant approaches – behavioral data that exists and customer insights gathered for a specific purpose – while chapter content merges these approaches in an ongoing example in the analysis section. Students review and work with data from multiple sources, including consumer communication and consumer behavior observed via technology. An overview details how organizations obtain and use data today. Students learn how interactions in the research process give managers and researchers confidence in the result. Readers review the information-gathering function from the perspectives of researchers who gather information and marketing managers who use it. Updated Mind Tap assessments and case studies help students apply market research skills through experiential learning activities. Basic Marketing Research: Customer Insights and Managerial Action 10th Edition is written by Tom Brown and published by Cengage Learning. ISBNs for Basic Marketing Research: Customer Insights and Managerial Action are 9780357901939, 0357901932 and the print ISBNs are 9780357901847, 0357901843. Additional ISBNs include 9780357901854, 9780357901946.