CompTIA A+ Guide to IT Technical Support 10th Edition

Provide a comprehensive introduction to IT technical support as Andrews/Dark/West’s COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 10E explains how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. This step-by-step, highly visual, best-selling approach uses Comp TIA A+ Exam objectives as a framework to prepare students for 220-1001 and 220-1002 certification exams. Each chapter covers core and advanced topics while emphasizing practical application of the most current technology, techniques and industry standards. Students study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices and Windows 10. Comp TIA A+ Guide to IT Technical Support 10th Edition is written by Jean Andrews; Joy Dark Shelton; Jill West and published by Cengage Learning. ISBNs for Comp TIA A+ Guide to IT Technical Support are 9798214340241, and the print ISBNs are 9780357108291, 0357108299. Additional ISBNs include 9780357392713, 9780357108369, 9780357108482, 9780357689271, 9780357297971.