Contemporary Club Management 3rd Edition by American Hotel

Contemporary Club Management 3rd Edition by American Hotelby Joe Perdue (Author), Jason Koenigsfeld (Author), American Hotel & Motel Association (Author)ISBN-13: 9780866124089ISBN-10: 086612408XContemporary Club Management , Third Edition, continues to be a product of thepartnership between club industry professionals and hospitality educators. TheClub Managers Association of America?s certification program for club managersguides the development of the book; CMAA?s core club management competenciesserve as the foundation for chapter content. The third edition reflects CMAA?srealignment of its club manager competencies with the addition of InterpersonalSkills as the tenth competency and the change of the Management competencyto a more comprehensive Leadership competency. In keeping with this realignment,a new chapter on communication has been added to this edition, as well asa new chapter on club facilities management, which addresses another of the tencompetency areas. All of the other chapters, covering areas such as general clubmanagement, marketing, human resources, club operations, and club sports, havebeen carefully updated and revised.The authors who contributed to this book were chosen for their proven experiencein hospitality education and the club industry. The overriding goal of ContemporaryClub Management is to provide both club managers and students of clubmanagement with a thorough overview of the competencies needed for success inthe club environment. The text explores the unique aspects of club managementand outlines what it takes to be successful as a leader in the club industry. Managinga private club requires knowledge, skills, flexibility, vision, diplomacy, stamina,empathy, patience, integrity, common sense, uncommon energy, and?aboveall?a never-ending dedication to provide extraordinary service to club memberseach and every day. The hope of everyone who worked on the third edition of ContemporaryClub Management is that readers will find much that will inform, challenge,and inspire them in its pages.Acknowledgments