Managing for Service Effectiveness in Social Welfare Organizations

This important book is the first to make an explicit link between management practices and service outcomes in social welfare agencies. Managing for Service Effectiveness in Social Welfare Organizations is based on the premise that the primary responsibility and distinctive competency of social welfare management is delivering high quality, effective services to clients. Collectively, the book’s esteemed contributors have clearly presented a model of administration founded on concepts and strategies for connecting managerial action with service effectiveness. The sections of the book correspond to the core functions and tasks in an effective approach to management, including measuring performance, program and organizational design, managing people, managing information, managing environmental relations, and the ethics of managing for effectiveness.Additional ISBNs0866568239, 0866566872, 0203056442, 1315059282, 9780866568234, 9780866566872, 9780203056448, 9781315059280, 1136551921, 1136551999, 1136552065, 1283885743, 1135851905, 1135851972, 1306345162, 1135852049Managing for Service Effectiveness in Social Welfare Organizations 1st Edition is written by Rino J Patti; Charles A Rapp; John Poertner and published by Routledge. ISBNs for Managing for Service Effectiveness in Social Welfare Organizations are 9781135851972, 1135851972 and the print ISBNs are 9780866568234, 0866568239. Additional ISBNs include 0866568239, 0866566872, 0203056442, 1315059282, 9780866568234, 9780866566872, 9780203056448, 9781315059280, 1136551921, 1136551999, 1136552065, 1283885743, 1135851905, 1135851972, 1306345162, 1135852049.