For undergraduate and graduate operations management courses.Practical, easy to read text with a managerial approach to operations managementOperations Management: Processes and Supply Chainsprovides students with a comprehensive framework for addressing operational process and supply chain issues and uses a systemized approach while focusing on issues of current interest. The 12th Edition provides ample opportunities for students to experience the role of a manager with challenging problems, cases, a library of videos customized to the individual chapters, simulations, experiential exercises, and tightly integrated online resources.ISBN-13: 978-0134742243Edition: 12thPublisher: PearsonPublication date: January 10, 2018