Public Administration Reformation: Market Demand from Public Organizations

In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects. This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe. In particular it explores the roles of e Government and a citizen-centric focus in this transformation. Public Administration Reform examines several commonly-held assumptions about public administration: the public sector is slow and bureaucratic; government employees are frequently disengaged; and government agencies are sometimes wasteful. e Government is proposed as a key tool in the improvement of both public services and reputations of public organizations. Additional ISBNs0415836670, 1138339989, 1138377821, 9780415836678, 9781138339989, 9781138377820, 113504452X, 1135044538, 1306132371, 1135044511, 0203694422, 9781135044527, 9781135044534, 9781306132374, 9781135044510, 9780203694428Public Administration Reformation: Market Demand from Public Organizations 1st Edition is written by Yogesh K. Dwivedi and published by Routledge. ISBNs for Public Administration Reformation are 9781135044527, 113504452X and the print ISBNs are 9781138377820, 1138377821. Additional ISBNs include 0415836670, 1138339989, 1138377821, 9780415836678, 9781138339989, 9781138377820, 113504452X, 1135044538, 1306132371, 1135044511, 0203694422, 9781135044527, 9781135044534, 9781306132374, 9781135044510, 9780203694428.