Selling: The Profession, 8th Edition

The best salespeople are experts at identifying social styles, uncovering needs, reading nonverbal signals, and building rapport.They�re trained to make the right impression, manage their time, dismiss doubts, successfully close, shake off rejection, and foster loyalty. With such a complex set of skills, what this sector needs is a simplified guide to success. Selling: The Profession is your complete handbook to a rewarding sales career that allows you to focus on what matters� your customers. The 8th edition features the eight-step Relationship Selling Cycle that examines how pre-approach can warm up a cold call, the best way to �sell the appointment� over the phone, effective questioning techniques (including SPIN� Selling), making a compelling presentation, which objections actually reveal interest, and the steps to create lifelong customers. Selling: The Profession 8th Edition by David Lill and Jennifer Lill-Brown and Publisher DM Bass Publications. ISBN: 9780980040661, 0980040663. The print version of this textbook is ISBN: 9780965220187, 0965220184.